Bora Kolfal

Associate Professor, Alberta School of Business - Department of Accounting and Business Analytics

Contact

Associate Professor, Alberta School of Business - Department of Accounting and Business Analytics
Email
bkolfal@ualberta.ca

Overview

Research

Research Interests

  • Flexibility in Service Operations and Supply Chains
  • Healthcare Applications of OR
  • Queueing Systems
  • Stochastic Processes
  • Supply Chain Management

Teaching

Teaching Interests

  • OM 426/626 ‐ Service Operations Management (formerly MGTSC 426/626)
  • OM 352 ‐ Operations Management (formerly MGTSC 352)
  • OM 410 ‐ Supply Chain Management (formerly MGTSC 488)
  • OM 495 - Individual Research Project (formerly MGTSC 495)
  • OM 704 ‐ Seminar in Stochastic Systems (formerly MGTSC 704)
  • OM 710 - Readings in Queueing Theory (formerly MGTSC 710)

Courses

OM 410 - Supply Chain Management

The course focuses on the strategic role of the supply chain, key drivers of supply chain performance, and analytical methods for supply chain analysis. Possible topics include inventory planning and management, sourcing, transporting, and pricing products, supply chain network design, and coordination and value of information in a supply chain. Prerequisites: MGTSC 312 and OM 352.


Browse more courses taught by Bora Kolfal

Scholarly Activities

Research - Publications

  • Ozdemir, O., B. Kolfal, P. Messinger, and S. Rizvi, 2023, “Human or Virtual: How Influencer Type Shapes Brand Attitudes,” Computers in Human Behaviour, 145, 107771, DOI: https://doi.org/10.1016/j.chb.2023.107771.
  • Rastpour, A., A. Ingolfsson, B. Kolfal, 2020, “Modeling Yellow and Red Alert Durations for Ambulance Systems,” Production and Operations Management, 29(8), pp. 1972-1991.
  • Delasay, M., A. Ingolfsson, B. Kolfal, and K. Schultz, 2019, “Load Effect on Service Times,” European Journal of Operational Research, 279(3), pp. 673-686.
  • Soltani, M., M. Samorani, and B. Kolfal, 2019, “Appointment Scheduling with Multiple Providers and Stochastic Service Times,” European Journal of Operational Research, 277(2), pp. 667-683.
  • Sun, C., Y. Ji, B. Kolfal, and R. Patterson, 2017, “Business-To-Consumer Platform Strategy: How Vendor Certification Changes Platform and Seller Incentives,” ACM Transactions on Management Information Systems, 8(2-3), Article No. 6, DOI: https://doi.org/10.1145/3057273.
  • Delasay, M., A. Ingolfsson, and B. Kolfal, 2016, “Modeling Load and Overwork Effects in Queueing Systems with Adaptive Service Rates,” Operations Research, 64(4), pp. 867–885.
  • Alanis, R., A. Ingolfsson, and B. Kolfal, 2013, “A Markov Chain Model for an EMS System with Repositioning,” Production and Operations Management, 22(1), pp. 216-231.
  • Kolfal, B., R. Patterson, and L. Yeo, 2013, “Market Impact on IT Security Spending,” Decision Sciences Journal, 44(3), pp. 517-556.
  • Iravani, S.M.R., B. Kolfal, and M.P. Van Oyen, 2012, “Process Flexibility and Inventory Flexibility via Product Substitution,” Flexible Services & Manufacturing, 26(3), pp. 320-343.
  • Delasay, M., B. Kolfal, and A. Ingolfsson, 2012, “Maximizing Throughput in Finite-Source Parallel Queue Systems,” European Journal of Operational Research, 217(3), pp. 554-559.
  • Saghafian, S., M.P. Van Oyen, and B. Kolfal, 2011, “The ‘W’ Network and the Dynamic Control of Unreliable Flexible Servers,” IIE Transactions, 43(12), pp. 893-907.
  • Iravani, S.M.R., B. Kolfal, and M.P. Van Oyen, 2011, “Capability Flexibility: A Decision Support Methodology for Parallel Service and Manufacturing Systems with Flexible Servers,” IIE Transactions, 43(5), pp. 363-382.
  • Saghafian, S., M.P. Van Oyen, and B. Kolfal, 2009, “A New Policy for the Control of Parallel Queueing Systems,” Proceedings of 2009 NSF Engineering Research and Innovation Conference, Honolulu, Hawaii.
  • Iravani, S.M.R., B. Kolfal, and M.P. Van Oyen, 2007, “Call Center Labor Cross-Training: It’s a Small World After All,” Management Science, 53(7), pp. 1102-1112.
  • Iravani, S.M.R., and B. Kolfal, 2005, “When Does the cμ Rule Apply to Finite-Population Queueing Systems,” Operations Research Letters, 33(3), pp. 301-304.

Research - Working Papers

• Ding, Likang, Kolfal, Bora, Ingolfsson, Armann, 2023, “The relationship between expected service times and service rates for state-dependent queues.”

• (Names in alphabetical order) Kolfal, Bora, Messinger, Paul, Nikbakht, Arjang, 2023, “A Patent Pricing Model for Duopolies.”

• (Names in alphabetical order) Kolfal, Bora, Messinger, Paul, Nikbakht, Arjang, 2023, “Equilibrium Refinement for Stackelberg Leadership Duopolies.”

• Hidaji, Hooman, Yeo, Lisa, Kolfal, Bora, Nault, Barrie, Patterson, Raymond, Rolland, Eric, 2023, “Service Disruptions and Provider Choice.”