Associate Professor, Faculty of Education - School of Library and Information Studies
- (780) 492-8797
3-06A Rutherford Library - South
11204 - 89 Ave NWEdmonton ABT6G 2J4
Use of machine learning, data mining and other methods to make e-mail based customer support system more efficient, knowledge management, management information systems
LIS 507 - Introduction to Knowledge Management
An introduction to different concepts and theories related to knowledge management (KM). Includes knowledge and knowledge management theories and models, KM design, KM informatics, tools and technologies for managing knowledge and an overview of issues in KM. Pre or corequisites: LIS 501, 502, and 505, or consent of instructor.
LIS 539 - Emerging and Evolving Technologies
This course will cover an introduction to different emerging and evolving technologies that are used and/or relevant to Library and Information Science (LIS) as well as to other domains. The course will examine different facets including current and potential uses, development and issues with various tools and technologies indifferent contexts. Pre or corequisite: LIS 501 or consent of instructor.