Dinesh Rathi

Associate Professor, Faculty of Education - School of Library and Information Studies
Associate Chair Grad, Faculty of Education - School of Library and Information Studies

Contact

Associate Professor, Faculty of Education - School of Library and Information Studies
Email
drathi@ualberta.ca
Phone
(780) 492-8797
Address
3-06A Rutherford Library - South
11204 - 89 Ave NW
EdmontonAB
T6G 2J4

Associate Chair Grad, Faculty of Education - School of Library and Information Studies
Email
drathi@ualberta.ca

Overview

Research

Research Interests:
Use of machine learning, data mining and other methods to make e-mail based customer support system more efficient, knowledge management, management information systems

Publications

Disseminating, Assimilating, and Creating: A Social Knowledge Cycle Model for Non-Profit Organizations

Author(s): Vela, S., Forcier, E., Rathi, D., and Given, L.
Publication Date: 2014

Every Task its Tool, Every Tool its Task: Social Media Use in Canadian Non-Profit Organizations

Author(s): Rathi, D., Given, L., Forcier, E., and Vela, S.
Publication Date: 2014

Forging The Key: Unlocking Social Knowledge in Non-Profit Organizations

Author(s): Rathi, D., Given, L., and Forcier, E.
Publication Date: 2014

Non-Profits and the Use of Social Technologies for Knowledge Management

Author(s): Rathi, D., Given, L., and Forcier, E.
Publication Date: 2014

The Heart of Knowledge: Shifting Paradigms in the Knowledge Management in Non-Profit Organizations

Author(s): Rathi, D., Given, L. and Forcier, E.
Publication Date: 2014