David Yuk

Contact

Faculty of Extension - Management & Leadership
Email
dyuk@ualberta.ca
Address
Enterprise Square
10230 Jasper Ave.
Edmonton AB
T5J 4P6

Courses

EXBA 5689 - Analyzing Processes, Information and People

This course will explore various analysis and modelling techniques to better understand the requirements associated with people, processes, and information elements in a business context. Basic business modelling tools such as organization models, workflow models and swim-lane diagrams are used to explore solution requirements. UML models (use cases, state and sequence diagrams) extend the solution requirements and establish the context for solution design. Principles of data and data analysis are introduced. Various methodologies are used to set a framework for analysis.


EXBA 5692 - Solution Deployment and Evaluation

Successful implementations provide solutions efficiently and achieve expected outcomes with minimal business disruption. This course explores factors for successful deployment and evaluation of both large and small solutions and the role Business Analysts play. Students will learn about solution transition planning, execution, post-project actions, and benefits tracking. Students will also investigate the critical link between solution evaluation and strategy analysis to complete the business analysis life cycle.


EXLDR 5622 - Leading Teams

Leading people and teams acknowledges the vital role of others in the leadership relationship. Topics may include: performance management; introductory coaching and mentoring; developing talent; and building trust and resiliency.


EXMGT 5439 - Managing Organizational Change

A well-managed change helps move an organization into the new way quickly, with wide-acceptance by people and minimal disruption. Examine the change process and tools and techniques to manage organizational change. Through reflection on past experience, you will examine key concepts of change and how to utilize a structured method to approach, plan and sustain a change program.


EXMGT 5440 - Managing People Through Change

Real Change depends on people being willing to embrace the shift to a new way. the path may not be easy. Through examination of the elements, active leaders can determine productive ways to support their teams to achieve the necessary transition to the future state.


EXMGT 5576 - Interpersonal Communications in Business

This course examines the process of interpersonal communication and its impact on decision-making and relationships in business. It addresses various factors, including the effects of non-verbal communication, which often reduces understanding to result in a high degree of miscommunication. Strategies for effective communication are explored. Opportunities are given to develop skills in listening and responding to others.


EXSDP 5318 - Employee Relations

A core skill set for supervisors includes being able to understand the Canadian workplace, trends around labour and management, rights of employer/employee and the responsibilities of the supervisors as they relate to their staff. Completion of EXSDP 5310 is strongly recommended.


Browse more courses taught by David Yuk