David Yuk
Contact
- dyuk@ualberta.ca
- Address
-
Enterprise Square
10230 Jasper Ave.Edmonton ABT5J 4P6
Courses
EXBA 5689 - Analyzing Processes, Information and People
This course will explore various analysis and modelling techniques to better understand the requirements associated with people, processes, and information elements in a business context. Basic business modelling tools such as organization models, workflow models and swim-lane diagrams are used to explore solution requirements. UML models (use cases, state and sequence diagrams) extend the solution requirements and establish the context for solution design. Principles of data and data analysis are introduced. Various methodologies are used to set a framework for analysis.
EXBA 5691 - Solution Design and Quality Assurance
Great solutions address the needs of their intended users through good design. This course provides an overview of design thinking and how Business Analysts are involved in the solution design process. Students will learn how to create effective and compelling interfaces, and to develop solutions for managing data. Students will also understand how to define and assess the quality of a solution and how to create quality assurance processes.
EXBA 5692 - Solution Deployment and Evaluation
Successful implementations provide solutions efficiently and achieve expected outcomes with minimal business disruption. This course explores factors for successful deployment and evaluation of both large and small solutions and the role Business Analysts play. Students will learn about solution transition planning, execution, post-project actions, and benefits tracking. Students will also investigate the critical link between solution evaluation and strategy analysis to complete the business analysis life cycle.
EXCPE 5343 - Employee Relations for Supervisors
Organizations that excel in today's competitive workplace understand the importance of the employer/employee relationship to their success. The relationship is central to the organizational culture and defines how people approach their work. The relationships we seek should be positive and contribute to a respectful workplace. However positive work environments do not just happen--they require thoughtful planning supported by leadership practices that are consistent with corporate plans. In other words, you create the work environment you deserve.
EXLDR 5622 - Leading Teams
Leading people and teams acknowledges the vital role of others in the leadership relationship. Topics may include: performance management; introductory coaching and mentoring; developing talent; and building trust and resiliency.
EXLDR 5637 - Workplace Communication Skills
Effective communication is a cornerstone of operational success and plays a pivotal role in establishing meaningful work relationships. In this workshop, we couple experiential and reflective activities with listening, strategic questioning, and non-verbal communication techniques to empower participants to express themselves with clarity and finesse. The course explores the intricacies of interpersonal communication, deciphering the messages of others, navigating interactions across diverse communication styles, and enhancing one's understanding of and ability to manage interpersonal conflicts
EXMGT 5439 - Managing Organizational Change
A well-managed change helps move an organization into the new way quickly, with wide-acceptance by people and minimal disruption. Examine the change process and tools and techniques to manage organizational change. Through reflection on past experience, you will examine key concepts of change and how to utilize a structured method to approach, plan and sustain a change program.
EXMGT 5440 - Managing People Through Change
Real Change depends on people being willing to embrace the shift to a new way. the path may not be easy. Through examination of the elements, active leaders can determine productive ways to support their teams to achieve the necessary transition to the future state.
EXMGT 5443 - Project Management: Risk and Resourcing
Risk management and resource planning are key elements in the successful completion of a project. The processes and activities necessary to manage risk, a detailed understanding of the increased importance of project procurement, and the core concepts, as well as tools and practices, to be employed for effective project human resource management will be studied in this two-day seminar. Using an applicable case study, the concepts learned in the classroom can be immediately applied to your real-life project.
EXMGT 5576 - Interpersonal Communications in Business
This course examines the process of interpersonal communication and its impact on decision-making and relationships in business. It addresses various factors, including the effects of non-verbal communication, which often reduces understanding to result in a high degree of miscommunication. Strategies for effective communication are explored. Opportunities are given to develop skills in listening and responding to others.