David Yuk
Contact
Faculty of Extension - Management & Leadership
- dyuk@ualberta.ca
- Address
-
Enterprise Square
10230 Jasper Ave.Edmonton ABT5J 4P6
Courses
EXBA 5689 - Analyzing Processes, Information and People
This course will explore various analysis and modelling techniques to better understand the requirements associated with people, processes, and information elements in a business context. Basic business modelling tools such as organization models, workflow models and swim-lane diagrams are used to explore solution requirements. UML models (use cases, state and sequence diagrams) extend the solution requirements and establish the context for solution design. Principles of data and data analysis are introduced. Various methodologies are used to set a framework for analysis.
EXBA 5690 - Communication Success Factors
Effective communication is essential to successful change. Being able to understand others, provide clear information and influence without authority ensuring the ability to navigate personalities and politics. This course identifies the key elements of communication and how to leverage various delivery channels and methods to ensure messaging is received and understood. Students will also learn approaches to negotiation and how to build high performance teams, while identifying and addressing risks that arise as you prepare for and implement a change.
EXBA 5691 - Solution Design and Quality Assurance
Great solutions address the needs of their intended users through good design. This course provides an overview of design thinking and how Business Analysts are involved in the solution design process. Students will learn how to create effective and compelling interfaces, and to develop solutions for managing data. Students will also understand how to define and assess the quality of a solution and how to create quality assurance processes.
EXBA 5692 - Solution Deployment and Evaluation
Successful implementations provide solutions efficiently and achieve expected outcomes with minimal business disruption. This course explores factors for successful deployment and evaluation of both large and small solutions and the role Business Analysts play. Students will learn about solution transition planning, execution, post-project actions, and benefits tracking. Students will also investigate the critical link between solution evaluation and strategy analysis to complete the business analysis life cycle.
EXLDR 5622 - Leading Teams
Leading people and teams acknowledges the vital role of others in the leadership relationship. Topics may include: performance management; introductory coaching and mentoring; developing talent; and building trust and resiliency.
EXMGT 5439 - Managing Organizational Change
A well-managed change helps move an organization into the new way quickly, with wide-acceptance by people and minimal disruption. Examine the change process and tools and techniques to manage organizational change. Through reflection on past experience, you will examine key concepts of change and how to utilize a structured method to approach, plan and sustain a change program.
EXMGT 5440 - Managing People Through Change
Real Change depends on people being willing to embrace the shift to a new way. the path may not be easy. Through examination of the elements, active leaders can determine productive ways to support their teams to achieve the necessary transition to the future state.
EXMGT 5443 - Project Management: Risk and Resourcing
Risk management and resource planning are key elements in the successful completion of a project. The processes and activities necessary to manage risk, a detailed understanding of the increased importance of project procurement, and the core concepts, as well as tools and practices, to be employed for effective project human resource management will be studied in this two-day seminar. Using an applicable case study, the concepts learned in the classroom can be immediately applied to your real-life project.
EXMGT 5576 - Interpersonal Communications in Business
This course examines the process of interpersonal communication and its impact on decision-making and relationships in business. It addresses various factors, including the effects of non-verbal communication, which often reduces understanding to result in a high degree of miscommunication. Strategies for effective communication are explored. Opportunities are given to develop skills in listening and responding to others.