Ruth Younie
Contact
University of Alberta
- ryounie@ualberta.ca
Courses
EXBA 5687 - Business and Strategy Analysis
Business Analysis helps organizations solve problems and capitalize on opportunities by assessing the potential value of solutions, facilitating their implementation, and evaluating their performance. This course explores the various ways to apply business analysis within organizations and how to strategically identify, assess and select which potential changes should be pursued. Students learn how to develop a business case that includes relevant information for executives to be able to make informed decisions.
EXBA 5688 - Requirements Elicitation and Management
Defining good requirements is critical to implementing successful changes. Requirements are used to establish and maintain the scope of a change. Requirements are based on stakeholder needs and are elicited through ongoing interaction with stakeholders. This course focuses on techniques for eliciting requirements, as well as exploring methods for clearly documenting requirements so that they can be verified and validated. Students learn how to develop a requirements elicitation plan and prepare requirements documentation.
EXBA 5690 - Communication Success Factors
Effective communication is essential to successful change. Being able to understand others, provide clear information and influence without authority ensuring the ability to navigate personalities and politics. This course identifies the key elements of communication and how to leverage various delivery channels and methods to ensure messaging is received and understood. Students will also learn approaches to negotiation and how to build high performance teams, while identifying and addressing risks that arise as you prepare for and implement a change.