Careers

Account Executive
Competition 1173

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Department Student Services - Athletics Marketing
Hourly rate $20.23
Hours per week 5-10
Grade 4
Posted date July 11, 2024
Closing date August 7, 2024
Position Type Part Time - Operating Funded

Description

This position is a part of the Non-Academic Staff Association (NASA).

This position has an end date of March 15, 2025.

Location - This role is in-person at North Campus Edmonton and South Campus Edmonton.

Working at the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to more than 14,000 faculty and staff, over 40,000 students and 260,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

Working for University of Alberta Athletics

Golden Bears and Pandas Athletics is the varsity department for the University of Alberta, and falls under the Dean of Students portfolio. Golden Bears and Pandas Athletics is one of Canada’s premier intercollegiate programs. The U of A competes in the Canada West conference, which resides under the U SPORTS national body, and is home to 24 teams and over 475 student-athletes. The U of A competes in the sports of Basketball, Cross-Country, Curling, Football, Golf, Ice Hockey, Rugby, Soccer, Swimming, Tennis, Track & Field, Volleyball, and Wrestling. It is our vision to be recognized locally, regionally, nationally and internationally as a leader in the pursuit and achievement of excellence in sport. Our mission is to create a student-athlete-centered, coach-driven and administratively supported university sport environment that will facilitate the academic, athletic and personal development of young women and men. This is accomplished by providing internationally recognized high performance sport competition, high performance coaching, resources and a progressive approach to the on-going development of university sport in Canada.

Position

University of Alberta Golden Bears & Pandas Athletics is currently seeking energetic, customer service oriented, team members to join our Account Executive team for the 2024-25 conference season and playoffs. Reporting to the Event Ticketing Lead, the Account Executive is responsible for the sale of ticket packages and group sales for Golden Bears & Pandas Athletics. Shifts are typically scheduled for Friday and Saturday evenings throughout the course of the season (September - March), with some weekday work, based on availability.

Duties

  • Expected to work 25-40 hours/month (scheduling based on availability)
  • Participates in Ticket Package and Group Sales
  • Provides ticketing services at venue box office on Game Days (Friday and Saturday nights)
  • Provides customer service for incoming inquiries (occasional office hours if desired)
  • Shows strong time management skills to balance workload between ticket packages and group sales initiatives
  • Outbound phone calls and emailing to connect with B2C clients
  • Identifies the correct ticket package for each unique customer
  • Builds relationships with new and existing customers
  • Promote additional products to current clients
  • Ticketing printing and packaging for large event nights

Minimum Qualifications

  • Be able to work weekends and evenings; all Golden Bears & Pandas ticketed events including playoffs and national championships
  • Must have persistence and creativity
  • Must be driven and self motivated
  • Must have strong relationship building skills
  • Basic computer skills, including Microsoft Office
  • Must have effective oral and written communication skills in addition to a strong telephone presence

Preferred Qualifications

  • Sales experience is preferred
  • Experience with CRM software and/or TicketMaster Archtics is considered an asset
  • Familiar with Golden Bears and Pandas Athletics teams and events
  • Experience handling cash and card transactions

Compensation

  • $20.23/hour + 4% vacation pay + 3.46% stat pay + 1.5% premium pay*

*premium pay for current full-time U of A students only

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

The University of Alberta is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the University to apply.

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Note: This opportunity will be available until midnight August 7, 2024, Edmonton, Alberta local time.