Medical Education Program Coordinator

Competition 1550

This position is a part of the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits.

This competition will be used to hire two positions.

Location - This role is hybrid with a mix of remote and in-person work at North Campus Edmonton.

Working at the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

Working for the Department of Medicine

The University of Alberta's Department of Medicine is a recognized leader in innovative education, world-class research and outstanding patient care.

We are the largest department in the Faculty of Medicine & Dentistry and the biggest at the University of Alberta. More than 1,100 academic and clinical faculty, students, residents and fellows help achieve our goal of improving health and health care locally and globally. These efforts are supported by more than 300 health, technical and support staff.

Position 

In collaboration and consultation with the Education Director(s), education program committee(s) and/or Team Lead Medical Education, the Medical Education Program Coordinator (MEPC) develops, coordinates, maintains and supports medical education administration within the program(s) they coordinate. This role will assist with the administration of educational program technology platforms (Google sites, Moodle, webEval and MEDSIS) and provide support coverage for the Medical Education Business unit (OSCEs/interviews training, orientation and mentoring of new MEPCs). The successful candidate will also be required to provide support for special projects, internal and external accreditation, events, workshops and resident recruitment. Under the administrative supervision of the Team Lead Medical Education, this position requires a collaborative, team orientated, diplomatic and proactive individual capable of working with a great deal of autonomy but also within the Medical Education Business Unit team environments through sharing of knowledge and skills, contributing ideas and recommendations. The individual must have a detailed working knowledge of the requirements of their education program(s) and possess excellent interpersonal, problem solving skills and multi tasking skills with flexibility and adaptability when taking directions from multiple sources. This position requires an affable, highly proficient individual who is adept at coordinating multiple schedules and the various detailed complex tasks and projects required of this position.

Duties 

• Acts as the primary administrative contact and resource for program, addressing trainee and faculty inquiries and concerns
• Coordinates and arranges meetings for Education Directors as relates to trainees and ensures all appropriate paperwork is submitted to offices within the Faculty of Medicine
• Administers trainee evaluation process
• Drafts and prepares correspondence and letters; administers incoming e-mail as relates to education programs
• Coordinates distribution and return of educational resource materials and dissemination of notices for rounds and seminars, awards, research and conference events
• Creates content for and maintains accurate information on the education programs, ensuring user-friendly, up-to-date information is available to trainees and faculty
• Coordinates all administrative aspects of the awards process including nominations, notification to award winners, coordinating the purchase of awards and/or processing of pay action forms
• Attends and collaboratively participates in Faculty of Medicine and Department of Medicine Program Coordinator community meetings
• Participates in orientation and training of new MEPCs
• Ensures the MEPC desk manual for the program on the Google site is current and up-to-date
• Compiles data and organizes trainee records for performance discussion at education program meetings
• Maintains web-based evaluations by distributing evaluations, monitoring receipt and follow-up; administers evaluations for trainees rotating through supported programs through a web-based system (WebEval and/or MEDSIS)

Minimum Qualifications

• Minimum High School Diploma; post-secondary coursework (i.e. medical terminology); post-secondary degree in a relevant discipline preferred;
• 3-5 years of administrative experience in a medical and academic environment

Preferred Qualifications 

• Knowledge of Medical Terminology is an asset
• Excellent command of English grammar and proof-reading skills
• Good judgment and discretion in dealing with confidential matters
• Strong multi-tasking skills; ability to be flexible and adaptable in a complex environment; strong problem-solving skills
• Ability to work independently and in a team environment
• Proficiency in MS Word, Excel, Publisher, PowerPoint, Google calendar, Google sites, Google Apps; familiarity with WebEval and MEDSIS programs