Undergraduate Advisor

Competition 1906

This position is a part of the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package.

This competition will be used to hire 2 positions.

Location - This role is hybrid with a mix of remote and in-person work at North Campus Edmonton.

Working at the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

Working for the Faculty of Arts

The Faculty of Arts at the University of Alberta is a diverse, inclusive Faculty—a place for any individual to thrive or idea to be explored within the social sciences, humanities, and fine arts disciplines. Whether through skilled artistic expression, breakthrough research, strong community partnerships, or a passionate dedication to teaching and learning, Arts faculty, staff, and students act as a catalyst for societal change.

For more information visit: https://www.ualberta.ca/arts

Position Summary

The Undergraduate Advisor provides support in 3 main areas – Program Advising, Program Administration, and the Academic Timetable and Calendar.

Duties 

• Advises instructors, staff, and faculty members on undergraduate related issues, including grading and academic dishonesty.
• Processes student academic record changes (eg. registration, grade changes, independent studies, etc). Identifies and refers students at risk. Coaches students to identify problems and possible
• strategies/resources. Refers students to other campus resources.
• Communicates regularly with students to keep them informed of department and campus activities and updates.
• Process undergraduate awards in collaboration with the Registrar’s Office and department committees, as applicable.
• Serve as a resource for undergraduate student associations.
• Participates in events such as recruitment, orientation, convocation.
• Advises students and applicants of their rights and process under the Code of Student (or Applicant) Behavior, referring all affected students to the Ombudservice.
• With support from leadership, develop the academic timetable, and work with the Office of Education to input all scheduling data into PeopleSoft.
• Identify areas for improvement in scheduling practices to ensure responsible course planning.
• Support the curriculum review and planning process, including Calendar Change forms. Ensure Calendar is accurate.

Qualifications

• Undergraduate degree; equivalent combinations of education and experience will be considered.
• Minimum of two years related experience, particularly in a post-secondary environment.
• Demonstrated proficiency in PeopleSoft, Google Suite, and Microsoft applications.
• Excellent interpersonal skills and demonstrated intercultural understanding are required.
• Demonstrated excellence in written and verbal communication.
• Knowledge of University of Alberta policies and procedures is preferred.