International Student Specialist

Competition 1998

This position is a part of the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package.

Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.

Working at the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

Working for the University of Alberta International - Student Services

Driven by our vision of “Expanding Horizons for a Better World”, the University of Alberta International (UAI) supports the university community in developing and delivering impactful international experiences, partnerships and opportunities that foster global citizenship among students, faculty and staff.

Our diverse, globally minded team is dedicated to strengthening the experience of international students, deepening the university’s global engagement and increasing students’ global learning.

Within UAI, International Student and Visitor Services (ISVS) works closely with internal and external partners to foster a vibrant international learning and research environment and ensure that international students receive the necessary support to thrive academically, personally and professionally.

Position 

The International Student Specialist provides immigration advising, settlement support and program development for international students. This role enhances student success by ensuring compliance with immigration regulations, fostering an inclusive campus environment and advocating for students’ needs. This position requires full and valid membership with the College of Immigration and Citizenship Consultants (RCIC certification).

Duties 

1. Student Advising

• Provide expert immigration advising to approximately 3,400 students annually, ensuring compliance with IRCC and CBSA regulations.

• Guide students on study permits, work eligibility, visa requirements, and post-graduation pathways.

• Support students facing academic, financial, and personal challenges, including issues like academic probation, integration struggles, and crisis situations.

• Advocate for students in resolving immigration-related issues, liaising with IRCC and CBSA as needed.

• Educate employers on hiring international students and navigating work permit requirements.

• Develop and maintain up-to-date advising materials and communications to ensure students have accurate immigration information.

• Provide crisis support, connecting students with campus resources, mental health services, and community organizations.

2. Program Development & Delivery

• Design and implement transition programs that help international students adapt to life in Canada and succeed at the University of Alberta.

• Develop and deliver intercultural training for students, faculty, and staff, enhancing their ability to work effectively across cultures.

• Create initiatives that foster interaction between international and domestic students, enhancing global learning opportunities.

• Monitor emerging trends in international student needs and adjust programming accordingly.

• Ensure compliance with IRCC regulations when developing student programs and services.

3. Strategic & Operational Planning

• Update advising materials regularly to reflect immigration policy changes.

• Advise the Director on necessary policy updates and student communications.

• Contribute to UAI’s strategic planning, ensuring international student services align with institutional goals.

4. Staff Supervision 

• Hire, train, and supervise temporary staff (full-time May-August, part-time the rest of the year).

• Provide mentorship and guidance to team members involved in student advising and support.

Qualifications

• Education: University degree in a relevant field.

• Professional Certification: Registered Canadian Immigration Consultant (RCIC) in good standing.

• Experience: Minimum three years of related student advising experience, preferably in a post-secondary setting, and familiar with the graduate student's experience.

• Language Skills: Second language and lived experiences in Southern and Eastern Asia are preferred.

• Knowledge & Skills:

  • Strong understanding of immigration regulations and international student issues.

  • Expertise in intercultural communication and student development theories.

  • Strong problem-solving, advising and communication skills.

  • Ability to support diverse student populations with affirmation and respect.

  • Proficiency in Microsoft Office, client management software, online platforms and social media.

Along with your resume, please include a cover letter that outlines your student advising skills and experience with program development, implementation, and evaluation.