Employment Services Advisor
Competition 2276
Apply
Description
This position is a part of the Non-Academic Staff Association (NASA).
This position offers a comprehensive benefits package.
Location - Work primarily takes place at Enterprise Square.
Working at the University of Alberta
The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.
Working for Shared Services
Established in 2021, Shared Services is a growing unit responsible for supporting the university in its human resources, finance and IST administrative processes. We are fortunate to work with faculty, staff, students, alumni, external vendors, and many other third parties.
Working with Shared Services means working with a close-knit community of smart, approachable teams who collaborate, exchange knowledge and identify solutions. Our team of expert problem solvers work with the community to ensure the end to end delivery of the diverse catalogue of services we are responsible for meets theservice level expectations we have committed to.
Position
Are you a detail-oriented HR professional with a passion for accuracy, collaboration, and service excellence? Do you thrive in fast-paced environments where your work has a real impact; supporting teaching, learning and research? If so, we invite you to join our team as an Employment Services Advisor at the University of Alberta.
As a key member of our HR Shared Services team, you’ll play a critical role in supporting the entire employment journey of our faculty and staff — from their first day to their final farewell. You'll work closely with our Talent Acquisition team, HR Service Partners, Centres of Expertise, administrators, partners and colleagues across the institution to ensure all employment actions are processed accurately, consistently, and in compliance with collective agreements.
Duties
As an Employment Services Advisor, you will:
Own the employment lifecycle: Process hires, promotions, transfers, secondments, leaves, retirements, and terminations using PeopleSoft HCM in addition to other systems and applications, and contribute to innovation and improvements.
Ensure data integrity: Audit and validate HR transactions related to employment information, entitlements, and transactions in accordance with collective agreements.
Advise and support: As a trusted advisor, provide guidance and training to clients across campus on employment-related processes, and application of policies, and collective agreement compliance.
Drive efficiency: Monitor and improve process workflows for key employee actions such as probation periods, service dates, vacation balances, salary changes, and more.
Leverage HR data: Run system queries, generate reports and analyze key employee data to support critical HR processes while ensuring data integrity across all transactions.
Be responsive and resourceful: Respond to complex or escalated inquiries with discretion, professionalism, and a solutions-focused approach, drawing on deep knowledge of policy, process, and system workflows.
Qualifications
A diploma or degree in Human Resources or a related field.
Minimum 3 years of HR experience in a unionized setting, ideally in higher education.
Strong working knowledge of HRIS systems (PeopleSoft preferred).
Experience working with employment standards, collective agreements and policies, with the ability to navigate their application across complex HR processes.
Exceptional attention to detail and organizational skills.
Strong analytical and problem-solving skills.
Ability to manage competing priorities and meet deadlines in a fast-paced environment.
Strong communication skills and interpersonal skills, with a collaborative, service-first mindset.
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of inclusivity and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.
The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes ayant une orientation sexuelle ou une identité et une expression sexospécifique; et tous ceux qui peuvent contribuer à la diversification des idées et à l'université à postuler.
ApplyNote: This opportunity will be available until midnight June 3, 2025, Edmonton, Alberta local time.