Donor Relations Coordinator
Competition 2416
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Description
This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.
This position is a part of the Non-Academic Staff Association (NASA).
This position has a term length of 18 months (Maternity Leave Coverage) and offers a comprehensive benefits package.
Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at Enterprise Square, Downtown, Edmonton.
Working at the University of Alberta
The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.
Working for the External Relations
The goal of Donor Relations is to ensure donors feel connected, informed, valued, and respected. Through a collaborative and donor-centric approach, the Donor Relations team provides strategic advice, guidance, and support to the External Relations community by helping to build positive long-term relationships with donors and prospects. Key areas of expertise include accurate and timely gift acknowledgement, events, awards and endowment reporting, recognition, engagement and the development of impact reports.
Position Summary
The Donor Relations Coordinator provides program-specific support for Donor Relations programs and initiatives, reporting to the Manager, Donor Relations. This includes, but is not limited to, coordinating the logistics and administration for programs and services that ensure donors who support the University of Alberta are appropriately acknowledged, stewarded, recognized and engaged.
Duties
- Assists in the production of Donor Relations materials, including customized impact reports, chair/professorship reports, and other outreach and related materials.
- Drafts thank-you letters to donors, coordinates the production of video messages to donors using ThankView and Campaign Monitor, and coordinates acknowledgements for first-time donors.
- Assists with the information and business process required to inform donors of the student recipients of their funded awards.
- Initiates, identifies and sources potential student content for online, print, and other forms of communication for donors.
- Creates Entity Tasks for Endowment Fund Reports, Chair Reports, Notice of Recipient, and student thank-you letters; enters Contact Reports for acknowledgement letters; and sends documents to Records for upload to Alfresco.
Minimum Qualifications
- A bachelor's degree in a related field
- Minimum 3 years of experience in Donor Relations or Development, within a post-secondary institution or large, complex organization, OR Minimum 3 years of experience in customer or client relationship
- Adaptable, agile and technologically savvy; advanced capability with MS Office suite, Google Applications, Adobe Creative Cloud (InDesign), and ability to learn other systems such as CRM and email programs
- Strong knowledge of information systems such as Ellucian Advance and Tableau is considered an asset
- Demonstrated ability to work collaboratively in a team environment while managing competing priorities
- Ability to meet deadlines and prioritize work effectively
Preferred Qualifications
- Excellent communication skills, including spelling, grammar, editing, and proofreading
- Proven ability to interact effectively with varied audiences, with demonstrated interpersonal and customer service skills: tact, diplomacy, and confidentiality to provide client-focused service
- Excellent time management, organizational skills and attention to detail
- Ability to meet deadlines and prioritize work effectively in a fast-paced, high-volume environment
- Ability to work independently with minimal supervision
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of inclusivity and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.
The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes ayant une orientation sexuelle ou une identité et une expression sexospécifique; et tous ceux qui peuvent contribuer à la diversification des idées et à l'université à postuler.
ApplyNote: This opportunity will be available until midnight July 8, 2025, Edmonton, Alberta local time.