Athletics Account Executive
Competition 2536
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Description
This position is a part of the Non-Academic Staff Association (NASA).
This position has an end date of March 31, 2026.
Location - This role is in-person. Work primarily takes place at North Campus and South Campus, Edmonton.
Working at the University of Alberta
The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.
Working for the Dean of Students
Golden Bears & Pandas Athletics is the varsity department for the University of Alberta, and falls within the Dean of Students portfolio.
Golden Bears & Pandas Athletics is one of Canada’s premier intercollegiate programs. The UofA competes in the Canada West conference, which resides under the U SPORTS national body. We are home to 22 teams and over 500 student athletes. We compete in the sports of basketball, cross-country, curling, football, gold, ice hockey, rugby, soccer, tennis, track & field, volleyball, and wrestling. It is our vision to be recognized locally, nationally and internationally as a leader in the pursuit and achievement of excellence in sport.
Position
Athletics is currently seeking energetic, customer service oriented, team members to join our Account Executive team for the 2025-26 conference season and playoffs. Reporting to the Event Ticketing Lead, the Account Executive is responsible for the sale of ticket packages and group sales for Golden Bears & Pandas Athletics. Shifts are typically scheduled for Friday and Saturday evenings throughout the course of the season (mid-August - March), with some weekday office hours available.
Duties
- Participates in Ticket Package and Group Sales.
- Provides ticketing services at venue box office on Game Days (Friday and Saturday nights).
- Provides customer service for incoming inquiries (occasional office hours if desired).
- Shows strong time management skills to balance workload between ticket packages and group sales initiatives.
- Outbound phone calls and emailing to connect with B2C clients.
- Builds relationships with new and existing customers.
Minimum Qualifications
- High School Diploma.
- Basic computer skills, including Microsoft Office.
- Be willing to work weekends and evenings; all Golden Bears & Pandas ticketed events including playoffs and non-conference events.
- Must be driven and self motivated.
- Must have strong relationship building skills.
- Must have effective oral and written communication skills in addition to a strong telephone presence.
Preferred Qualifications
- Sales experience is an asset.
- Experience with CRM software and/or Ticketmaster Archtics is an asset.
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of inclusivity and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.
The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes ayant une orientation sexuelle ou une identité et une expression sexospécifique; et tous ceux qui peuvent contribuer à la diversification des idées et à l'université à postuler.
ApplyNote: This opportunity will be available until midnight August 29, 2025, Edmonton, Alberta local time.