Student Recruiter

Competition 2561

This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.

This position is a part of the Non-Academic Staff Association (NASA).

This competition will be used to hire 2 positions, one for the College of Social Sciences and Humanities and one for the College of Natural and Applied Sciences.

This position offers a comprehensive benefits package.

Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.

Working at the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

Working for Student Recruitment

The Student Recruitment unit within the Office of the Registrar specializes in the recruitment of domestic undergraduate students to the University of Alberta and is a diverse, high-energy team that plays a critical part in a student’s undergraduate journey.

Position

The hours of work for this position will be varied, including a requirement to work evenings and weekends. This position requires overtime, possible travel within Canada, and occasional evening and weekend work.

Reporting directly to the Student Recruitment Service Partner, the Student Recruiter position will work as part of a dedicated action team that will support all undergraduate student recruitment activities within the College of Social Sciences and Humanities (which includes Faculty of Arts, Faculty of Education and Alberta School of Business) and the College of Natural and Applied Sciences (which includes the Faculty of Engineering, Faculty of Science, and the Faculty of Agricultural, Life, and Environmental Sciences). As an important team member within Student Recruitment in the Office of the Registrar, the Student Recruiter position at the College-level is responsible for the dissemination of information and effective promotion of the University of Alberta to prospective high school and post-secondary transfer students across Canada.

This exciting and diverse position is also responsible for event planning, preparing and delivering presentations, answering prospective student and applicant inquiries, organizing and executing administrative recruitment details, and researching recruitment trends as required to recruit exceptional prospective students to the faculties within the College of Social Sciences & Humanities and College of Natural and Applied Sciences, as well as to the broader university. This position will require occasional travel within Edmonton, Alberta and Canada, targeting select high schools, colleges/post-secondary institutions, and special events to recruit prospective students via presentations and one on one interactions, including driving a U of A fleet vehicle to local and rural Alberta recruitment events. In addition, recruiting and connecting with prospective students using virtual platforms will be required.

Duties

• Targets select high schools and special events to recruit prospective students via engaging presentations, booth fairs and one-on-one advising.
• Provides on-campus and virtual advising to prospective students, parents, and guests in both 1:1 and group settings.
• Responds to both routine and non-standard inquiries about the university, work integrated learning opportunities, student services, admission requirements, and admission status. Answers a range of questions on a variety of subject areas (such as the conversion of domestic curricula, IP/AP conversion, connections to career pathways and scholarships, etc.) Escalates inquiries when required.
• Promotes the University of Alberta at various recruitment events and cultivates relationships with prospective high school students and their parents, including extensive public speaking.
• Works closely with all positions within the College recruitment action team, as well as Student Recruitment, to address the strategic needs of the faculties within the College, as well as the university.
• Develops, grows and maintains strong relationships with key stakeholders, such as high school counsellors, on behalf of the College.
• Responds to student, parent/supporter, and counsellor inquiries.
• Engages audiences in an age appropriate, culturally aware, and inclusive manner.
• Plans and executes College and faculty-specific special events, including Open House, Registration Workshops, Information Sessions, Advising sessions, and other special events, both virtual and in-person.
• Participates in coordinated recruitment activities with other student recruiters, colleagues within Undergraduate Recruitment, and other client groups.
• Evaluates attended recruitment initiatives by reporting prospective engagement, lead generation, number of publications provided, event attendance, and other meaningful notes describing the purpose and utility of the event for evaluation and future planning purposes.
• Brainstorms and proposes new and innovative ideas to improve prospective student engagement for the purpose of recruitment.
• Drives the collection of leads from potential students and monitors their progression throughout the enrollment funnel. Enters data into university systems in order to track potential applicants.
• Assists prospective students in the application for admission process. Helps to troubleshoot admission challenges to ensure admissibility of the applicant pool. Works with applicants to encourage offer acceptance and yield, ultimately increasing enrolment at the University.
• Keeps admitted students engaged and continually conveys the value of attending the U of A; plans and implements yield initiatives accordingly.
• Assists in the development of virtual recruitment tools and resources, such as creating virtual booths on behalf of faculties, Colleges, and the university, tip sheets, chat rooms.
• Performs other duties as required.

Minimum Qualifications

• Undergraduate degree.
• Experience presenting to small and large groups.
• Excellent verbal and written communication skills with high attention to detail.
• Exceptional interpersonal skills, cross-cultural sensitivity, ability to establish and maintain a good rapport with a variety of stakeholders.
• Excellent organizational, time management and customer service skills.
• Demonstrated problem solving, judgment, and critical thinking.
• Well-developed planning, time management and organizational skills; ability to meet deadlines and thrive under pressure in a fast paced and dynamic work environment.
• Ability to maintain high levels of professionalism.
• Ability to work independently with minimal supervision and cooperatively within a team.
• Valid Class 5 Driver's License (GDL removed); 3-year driver's abstract will be required.
• Proficient in Microsoft Office and Google Suite (Gmail, etc.).

Preferred Qualifications

• One to two years of related experience is considered an asset.
• Knowledge of University of Alberta policies and procedures is considered an asset.
• Knowledge of PeopleSoft, Slate, and/or Fresh Service is considered an asset.
• Knowledge of post-secondary institutions, options, policies and procedures including basic transfer and credit information is considered an asset.