Senior Manager, Enterprise Systems (PeopleSoft)

Competition 2720

This position is excluded from the bargaining unit.

In accordance with the Handbook of Employment for Management and Professional Staff (Excluded), this position has a comprehensive benefits package and an annual salary which will be commensurate with qualifications.

Location -  This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton and Enterprise Square, Edmonton.

Working at the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

Working for the Information Services & Technology

Information Services & Technology (IST) is the central support group for the university's technological landscape. IST plays a pivotal role in ensuring the evolution and smooth operation of technology for teaching, learning, research and working at the University of Alberta. Beyond having expansive technical expertise, IST fosters a supportive environment where our staff values include compassion, connection, collaboration, creativity and courage.

If you are passionate about leveraging technology to empower education, research, and to drive institutional excellence, join us and be part of shaping the future of the University of Alberta through innovative IT solutions.

Position Summary

Reporting to the Director of Enterprise Applications, the Senior Enterprise Systems Manager, PeopleSoft, is a critical leadership role responsible for the strategic oversight, operational management, and continuous improvement of the University of Alberta's Oracle Cloud applications and highly customized PeopleSoft 9.2 application suite, encompassing Financials, Human Capital Management (HCM), and Campus Solutions applications. This position manages key functional and technical teams, including external managed services providers.

The incumbent exercises a high degree of autonomy while navigating a complex, decentralized stakeholder environment, ensuring PeopleSoft and Oracle Cloud systems are secure, performant, compliant, and aligned with the University's strategic objectives and the diverse needs of service units including but not limited to Financial Accounting, Procurement & Contract Management, Shared Services, Human Resources, Office of the Registrar, Research Administrative Services and other business support administrative service units.

The Senior Enterprise Systems Manager, PeopleSoft, plays a key role in shaping the University's long-term enterprise applications strategy by assessing existing functionality in PeopleSoft, how emerging technologies may be used in combination with PeopleSoft, aligning system roadmaps with institutional priorities, and driving innovation in administrative processes to enable operational excellence.

Duties 

• Provides strategic direction for the evolution and optimization of the University's University's Oracle Cloud and PeopleSoft application suite, aligning with institutional goals and industry best practices.
• Oversees the functional integrity, performance, and reliability of Oracle Cloud and PeopleSoft applications and implemented modules.
• Manages the Oracle Cloud PeopleSoft application roadmap, including planning for upgrades (e.g., PUM updates, PeopleTools upgrades), new feature adoption, and deprecation of customizations where feasible.
• Serves as a primary liaison and trusted advisor between IST and key constituents across the decentralized university environment.
• Facilitates liaison with business and functional teams, partnering on requirements gathering, prioritization of continuous improvements and enhancements, and manages expectations across the campus community. Able to develop and foster strong business relationships with clients as business processes and application functionality is discussed, documented, and articulated.
• Oversees all technical aspects of the Oracle Cloud and PeopleSoft environments, including architecture, infrastructure, environment management (development, test, UAT, production, help), and deployment processes. Works closely with managed service providers to ensure that the technical environments meet the needs of the University of Alberta.
• Ensures robust Oracle Cloud and PeopleSoft application security oversight, including defining and managing roles, permissions, data privacy, and compliance with university security policies and regulatory requirements.
• Collaborates with managed service provider teams to ensure optimal performance, scalability, and disaster recovery capabilities for Oracle Cloud and PeopleSoft applications.
• Oversees all aspects of the work performed by direct reports and their respective teams, including performance management, professional development, workload planning, and resource allocation.
• Fosters a collaborative, high-performing, and inclusive team environment, promoting continuous learning and adherence to best practices in Oracle Cloud and PeopleSoft application management.

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
• Minimum of 7-10 years of progressively responsible experience in PeopleSoft application management, with a strong blend of functional and technical expertise in or across Financials, HCM, and Campus Solutions applications.
• Proven experience managing PeopleSoft 9.2 environments, including upgrade cycles (PUM and PeopleTools), patching, and ongoing maintenance.
• Demonstrated experience in a leadership role, managing technical and/or functional teams.
• Experience with vendor management and contract negotiation for software and IT services, particularly for managed application and infrastructure services.
• Experience working in a large, complex, and decentralized organizational environment, preferably within a post-secondary institution or public sector.

Preferred Qualifications

• A Master's degree or relevant professional certifications (e.g., PMP, ITIL) is preferred