Jacqueline MacKay
Contact
ATS Associate Lecturer, Alberta School of Business - Department of Accounting and Business Analytics
- jtmacka1@ualberta.ca
Courses
BTM 418 - Electronic Commerce
An examination of the development of electronic commerce in business across a number of different sectors. Using a process modelling approach, traditional vs. electronic business transactions are discussed in business-to-business and business-to-consumer modes; strategies for e-commerce are developed with a focus on the appropriate technical architecture to support business in an electronic marketplace. In particular, requirements of payment systems, and issues of security and privacy are discussed as key considerations in implementation. The course uses software development tools in the implementation of these electronic commerce strategies. Prerequisite: BTM 311.
BTM 426 - Technology-Enabled Business Process Management
Focuses on the major operational activities and tasks that have come to be called business processes. Will identify and categorize key business processes, demonstrate process mapping as a method of business process analysis, and demonstrate process redesign principles as a way to better manage these processes. Will feature the role of IT in process redesign. Prerequisite: BTM 311.
BTM 618 - Electronic Commerce
An examination of the development of electronic commerce in business across a number of different sectors. Using a process modelling approach, traditional vs. electronic business transactions are discussed in business-to-business and business-to-consumer modes; strategies for e-commerce are developed with a focus on the appropriate technical architecture to support business in an electronic marketplace. In particular, requirements of payment systems, and issues of security and privacy are discussed as key considerations in implementation. The course uses software development tools in the implementation of these electronic commerce strategies.
OM 411 - Business Process Management
Business use processes to produce and deliver goods and services to customers. This course is about the conceptual and quantitative analysis of those business processes. The emphasis is on strategic and tactical decision making about operations so as to create competitive advantage for the organization. Possible topics include process mapping, process flow analysis, inventory, and quality. The topics will be illustrated through discussion and analysis of several case studies. The topics and techniques selected for this course are applicable to a wide variety of industries. Prerequisites: MGTSC 312.