Jacqueline MacKay
ATS Associate Lecturer, Alberta School of Business - Department of Accounting and Business Analytics
Contact
ATS Associate Lecturer, Alberta School of Business - Department of Accounting and Business Analytics
- jtmacka1@ualberta.ca
Courses
BTM 426 - Technology-Enabled Business Process Management
Focuses on the major operational activities and tasks that have come to be called business processes. Will identify and categorize key business processes, demonstrate process mapping as a method of business process analysis, and demonstrate process redesign principles as a way to better manage these processes. Will feature the role of IT in process redesign. Prerequisite: BTM 311.