Jacqueline MacKay
Contact
ATS Associate Lecturer, Alberta School of Business - Department of Accounting and Business Analytics
- jtmacka1@ualberta.ca
Courses
BTM 426 - Technology-Enabled Business Process Management
Focuses on the major operational activities and tasks that have come to be called business processes. Will identify and categorize key business processes, demonstrate process mapping as a method of business process analysis, and demonstrate process redesign principles as a way to better manage these processes. Will feature the role of IT in process redesign. Prerequisite: BTM 311.
BUS 640 - Strategic Supply Chain Management
This course introduces students to the fundamentals of Supply Chain Management and how it relates to a firm's competitiveness. Emphasis will be placed on the role of SCM in transforming global business practices and relations. SCM informs how a firm would source, design, produce, and market its products in today's global environment. Topics will include global business trends, current supply chain practices, international procurement, logistics and inventory management, performance assessment, supply management and SCM strategy in a global environment. Prerequisite: BUEC 503.
OM 411 - Business Process Management
Business use processes to produce and deliver goods and services to customers. This course is about the conceptual and quantitative analysis of those business processes. The emphasis is on strategic and tactical decision making about operations so as to create competitive advantage for the organization. Possible topics include process mapping, process flow analysis, inventory, and quality. The topics will be illustrated through discussion and analysis of several case studies. The topics and techniques selected for this course are applicable to a wide variety of industries. Prerequisites: MGTSC 312.