BTM 426 - Technology-Enabled Business Process Management

3 units (fi 6)(EITHER, 3-0-0)

Focuses on the major operational activities and tasks that have come to be called business processes. Will identify and categorize key business processes, demonstrate process mapping as a method of business process analysis, and demonstrate process redesign principles as a way to better manage these processes. Will feature the role of IT in process redesign. Prerequisite: BTM 311.