Prior to entering academia, I gained experience in sales, customer service, operations management, business development, merger integration, and management consulting. In 2005, I founded Red Hill Consulting Group, Inc., a niche consulting firm which provided management consulting services for medium-sized businesses in a variety of industries. Products and services offered by Red Hill include the Red Hill Enterprise Strategic Insight System, Organizational Assessments and Restructurings, Process Improvement Initiatives, Strategic Planning, and Customized Financial Modeling. Additionally, I co-founded Red Hill Technology Solutions, a joint venture software company that utilizes dashboarding technology and mobile devices to provide real-time Business Intelligence solutions for the construction materials industry.
In addition to consulting experience, I have worked in the areas of finance, operations, sales, customer service, and maintenance. I have held positions including being the Controller for Southdown, Inc.'s concrete and aggregates group and the Production Manager for Cemex, Inc.'s Southern California ready-mixed concrete operations. Previously, I worked as a business analyst for ARCO Products Company's Los Angeles Refinery.
I am a graduate of the University of California at Los Angeles (BA, Economics), Duke University's Fuqua School of Business (MBA), and the University of Southern California (PhD). My wife and I currently live with our three boys in Edmonton, Alberta.
I study the question, How do organizations strategically change practices and culture? Most of my research involves understanding how organizations use analytics, arguments, and analogies to change routines and to create new capabilities.
Theoretical topics of interest include:
I primarily use qualitative research methods, and have conducted studies in the predictive analytics and online display advertising industries. I have also conducted ethnographic work with an entrepreneurial start-up in the analytics industry.
I have been teaching several classes at the University of Alberta. Classes in the MBA and BCom programs include:
AN EXECUTIVE PERSPECTIVE ON ANALYTICS
This course will help students understand how to use data and algorithms to generate organizational value. Students will learn about the two major perspectives on analytics: (1) a positive perspective that highlights the potential for organizations to use analytics, data, and artificial intelligence to generate extreme value, and (2) a negative perspective that highlights the ways that analytics, data, and artificial intelligence can lead to abuses of power and undermine ethics. After learning about these two perspectives, students will discover how organizations can leverage analytical tools and techniques to enhance organizational decision-making through the application of a novel conceptual framework, The Biography of an Algorithm, in a variety of empirical contexts including the security industry, the ready mix concrete industry, and the display advertising industry.
This course introduces the concepts, tools, and first principles of strategy formation and competitive analysis. It is concerned with managerial decisions and actions that materially affect the success and survival of business enterprises. The course focuses on the information, analyses, organizational processes, skills, and business judgment managers must use to design strategies, position their business and assets, and define firm boundaries. The goal: to learn how to maximize long-term profits or other strategic objectives in the face of uncertainty and competition.
STRATEGIC CONSULTING FOR FAMILY BUSINESS
This course introduces the concepts, tools, and first principles of advising family businesses. It is concerned with how professional service advisors help family businesses make managerial decisions and actions that materially affect the success and survival of their business enterprises. The course focuses on the information, analyses, organizational processes, skills, and business judgments advisors to family businesses are expected to understand and apply.
EUROPEAN STUDY TOUR: Competitive Dynamics and Cultural Differences - Family Business and Entrepreneurship in European Governance Systems
This course stresses the important role of entrepreneurship and family business in different corporate governance systems throughout the world. The field trip focuses on Europe and examines Germany, Italy and the Netherlands. There are four objectives: (1) to become familiar with the diversity and relevance of family business and entrepreneurship in different governance systems, with focus on Europe; (2) to understand governance differences within Europe that impact family businesses and entrepreneurship; (3) to provide face-to-face interactions with key business executives and scholars regarding issues affecting entrepreneurship and family businesses in Europe; and (4) to understand European culture, the political and economic dynamics of that continent, and its role in the global economy.
Classes I teach or have taught in the PhD program include: