Online and Continuing Education
A key element in any professional's role is the ability to communicate with confidence. This course will introduce a range of concepts and techniques related to effective communication skills, such as looking at different types of communication: interpersonal (1-to-1); group and team (1-to-few); and larger audiences (1-to-many). Other topics covered are empathy, active listening, and non-verbal communications. Through self-assessments, guided practice and activities, participants will create and deliver a pitch as well as a formal presentation.