MGTSC 655 - Quality Management

3 units (fi 6)(EITHER, 3-0-0)

Faculty of Business

The objective of the course is to study and understand process and product variation, interactions among product and process variables and ultimately to take action to reduce variation. The topics covered include statistical process control, design of experiment, factorial design, Taguchi's methods and cases and applications of quality control in management. Prerequisite: MGTSC 501 or 521.