Provides students with an understanding of the interaction between decision-making and technology within organizational contexts. Within the context of decision support systems (DSS), focus is on four key components: 1) the technology; 2) the broader context, including the decision-making styles which exist at the organizational, group and individual levels; 3) the design and development of DSS; 4) the effectiveness of DSS to support decision-making processes, including issues of implementation and evaluation. Prerequisite: BTM 311.