OM 411 - Business Process Management

3 units (fi 6)(EITHER, 3-0-0)

Faculty of Business

Business use processes to produce and deliver goods and services to customers. This course is about the conceptual and quantitative analysis of those business processes. The emphasis is on strategic and tactical decision making about operations so as to create competitive advantage for the organization. Possible topics include process mapping, process flow analysis, inventory, and quality. The topics will be illustrated through discussion and analysis of several case studies. The topics and techniques selected for this course are applicable to a wide variety of industries. Prerequisites: MGTSC 312.

Fall Term 2024

Lectures

Section Capacity Class times Login to view Instructor(s) and Location
LECTURE X01
(52818)
25
2024-09-03 - 2024-12-09 (W)
18:00 - 21:00

Winter Term 2025

Lectures

Section Capacity Class times Login to view Instructor(s) and Location
LECTURE B01
(77061)
25
2025-01-06 - 2025-04-09 (W)
14:00 - 16:50
LECTURE X50
(71678)
25
2025-01-06 - 2025-04-09 (T)
18:00 - 21:00